Quality and Accreditation
Independent Community Living Australia is committed to the provision of quality person-centred and recovery-oriented services.
Our service provision is measured against the National Standards for Disability Services and the National Standards for Mental Health Services.
Under the National Disability Services
Under the National Standards Mental Health Services
Consumers; Integration and Service delivery. There are 109 elements which are assessed.
Our result indicated that we “Met” 100% of the 83 disability elements and “Satisfactorily Met” 100% of the 109 mental health elements indicated across the standards. This was an outstanding result.
Not only did ICLA meet the benchmark standard but excelled with many positive and commendable practices noted. The assessors noted that ICLA was “very impressive”, “staff are
ICLA will continue to resource initiatives that ensure the delivery of quality service to the people we support.