Feedback and complaints are important to ICLA.
Any person may provide feedback or make a complaint. If you:
- Are unhappy with what we have done or the service we provided
- Think that we are not meeting our mission, vision or values
- Think that we are not upholding standards
- Think that we have done something wrong
- Think we can do something better
- Think someone has done a fantastic job
Help us to find solutions, make an improvement or recognise good service and outcomes.