What we do
eFriend
eFriend is a FREE service that allows people who are feeling low, lonely or isolated to access peer support via phone or video calls. Our trained lived experience peer workers can offer insight, provide hope, and empathise from their own experience – whether you’re looking for support or just want someone to chat to.
Quick links
What is the eFriend service?
eFriend is peer support service that offers 15 free 30 minute long video or phone calls with the same peer. This means you do not have to retell your story and can build a connection with your peer over a longer period of time. Our FAQ link above explains more.
WHAT IS A PEER WORKER? AND WHY ARE THEY IMPORTANT
An eFriend peer, also known as a mental health peer support worker is someone who brings their personal lived experience with mental health struggles and life challenges to guide and assist the support they provide. eFriend peers are trained in trauma informed care, suicide awareness & prevention, recovery approaches to care, intentional peer support and safe storytelling.
We can listen, talk through your ideas and worries and share our own experiences of struggle and recovery where helpful. We do not provide crisis support, counselling or mental health treatment.
Receive peer support sessions via phone or video call with someone you click with.
Connect with the same eFriend over regular calls so you have somebody who knows your story and you don’t have to re-introduce yourself.
Schedule your regular calls on either a weekly, fortnightly, or monthly basis.
Receive support and encouragement from your eFriend. If additional support is required, we can have a conversation about the options available.
Sometimes what we really need, is for someone to stop, listen, and relate to us. Life can feel lonely, that’s when you can connect with us through eFriend. Book now to speak with one of our mental health peer support workers.
How to get started?
Referrals and Resources
National Recovery Services Directory
Blog
What is eFriend 101
eFriend Launch
What we do
eFriend
eFriend is a FREE service that allows people who are feeling low, lonely or isolated to access peer support via phone or video calls. Our trained lived experience peer workers can offer insight, provide hope, and empathise from their own experience – whether you’re looking for support or just want someone to chat to.
Quick links
What is the eFriend service?
eFriend is peer support service that offers 15 free 30 minute long video or phone calls with the same peer. This means you do not have to retell your story and can build a connection with your peer over a longer period of time. Our FAQ link above explains more.
What is a Peer Worker, and why are they important?
An eFriend peer, also known as a mental health peer support worker is someone who brings their personal lived experience with mental health struggles and life challenges to guide and assist the support they provide. eFriend peers are trained in trauma informed care, suicide awareness & prevention, recovery approaches to care, intentional peer support and safe storytelling.
We can listen, talk through your ideas and worries and share our own experiences of struggle and recovery where helpful. We do not provide crisis support, counselling or mental health treatment.
Receive peer support sessions via phone or video call with someone you click with.
Connect with the same eFriend over regular calls so you have somebody who knows your story and you don’t have to re-introduce yourself.
Schedule your regular calls on either a weekly, fortnightly, or monthly basis.
Receive support and encouragement from your eFriend. If additional support is required, we can have a conversation about the options available.
Sometimes what we really need, is for someone to stop, listen, and relate to us. Life can feel lonely, that’s when you can connect with us through eFriend. Book now to speak with one of our mental health peer support workers.
How to get started?
Referrals and Resources
Blog
eFriend Launch